Your privacy matters to us. This Privacy Policy explains exactly what personal data sari4d collects from Indonesian members, why we collect it, how we use and protect it, and the rights you hold over your own information.
sari4d ("the Platform", "we", "us", "our") operates the online betting and gaming website at https://sari4d.ws, providing sports betting, live casino, premium slot games, and togel (Indonesia's traditional numbers lottery) services to members located primarily across Indonesia — including Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Semarang, and beyond.
This Privacy Policy describes how sari4d collects, uses, stores, shares, and protects the personal data of its registered members and website visitors. It applies to all services offered through the Platform, whether accessed via desktop browser or mobile device, and covers all interactions you have with sari4d — from the moment you visit our website through to the ongoing management of your member account.
By registering an account on sari4d or continuing to use the Platform after this policy has been published or updated, you acknowledge that you have read, understood, and agreed to the data practices described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform and contact support to request account closure.
This policy should be read alongside the sari4d Terms & Conditions, which govern your overall use of the Platform and are incorporated by reference into this Privacy Policy.
For the purposes of applicable data protection law, sari4d is the data controller in respect of the personal data collected through the Platform. As data controller, sari4d determines the purposes for which, and the means by which, your personal data is processed. All data-related enquiries, subject-access requests, and complaints should be directed to the sari4d Data Protection contact detailed in Section 15 of this policy.
sari4d is an internationally operated platform. While its primary member base consists of individuals located in Indonesia, the Platform is operated under an international gaming licence. Where Indonesian data protection legislation — including provisions under the Personal Data Protection Law (UU PDP) enacted in 2022 — applies to the processing of Indonesian residents' personal data, sari4d is committed to meeting those obligations.
sari4d collects the following categories of personal data in the course of operating the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (KTP/passport), selfie or ID document scan (for KYC) | Mandatory (KYC) |
| Contact Data | Email address, mobile phone number, residential address (city, province) | Mandatory |
| Account Data | Username, encrypted password, account creation date, account status, preferred language | Mandatory |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, transaction amounts in IDR | Mandatory |
| Gaming Activity Data | Bet history, game session logs, wager amounts, win/loss records, bonus usage, product preferences (slots, sportsbook, live casino, togel) | Automatic |
| Technical Data | IP address, device type, operating system, browser type and version, time zone (WIB/WITA/WIT), session duration, referring URL | Automatic |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, survey responses | When applicable |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred notification channel | Optional |
sari4d does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond ID document photos required for KYC), or health data beyond self-reported responsible gaming disclosures made voluntarily by the member.
sari4d collects personal data through the following channels and mechanisms:
The table below sets out the principal purposes for which sari4d processes your personal data, together with the legal basis relied upon for each processing activity:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation and authentication | Identity, Contact, Account | Contract performance |
| Processing deposits and withdrawals in IDR | Financial, Identity | Contract performance |
| KYC identity verification and age confirmation (21+) | Identity, Financial | Legal obligation; Legitimate interest |
| Fraud prevention, anti-money laundering checks | Identity, Financial, Technical, Gaming Activity | Legal obligation; Legitimate interest |
| Delivering gaming and betting services | Account, Gaming Activity, Technical | Contract performance |
| Responsible gaming monitoring and self-exclusion | Gaming Activity, Account, Communications | Legal obligation; Legitimate interest |
| Customer support and dispute resolution | Identity, Account, Communications, Financial | Contract performance; Legitimate interest |
| Sending transactional notifications (deposit confirmations, withdrawal status) | Contact, Financial | Contract performance |
| Sending promotional communications (bonuses, seasonal offers) | Contact, Marketing Preferences | Consent |
| Platform analytics and service improvement | Technical, Gaming Activity | Legitimate interest |
| Legal compliance and regulatory reporting | All categories as required | Legal obligation |
Where sari4d relies on consent as its legal basis (principally for marketing communications), you have the right to withdraw that consent at any time by updating your notification preferences in your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
sari4d does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following defined circumstances:
As an internationally operated platform, sari4d may store and process your personal data on servers located outside Indonesia. When personal data originating from Indonesian residents is transferred to servers or service providers in other countries, sari4d takes appropriate measures to ensure that such transfers are carried out with an adequate level of data protection in place.
These safeguards include contractual data processing agreements with all international sub-processors that impose data protection obligations equivalent to those applicable under Indonesian law and internationally recognised standards. Where a receiving country does not have an adequacy determination, sari4d implements standard contractual clauses or equivalent binding arrangements before any transfer is executed.
You may request further information about the international transfer safeguards applicable to your personal data by contacting the sari4d Data Protection contact identified in Section 15.
sari4d uses cookies and similar tracking technologies to operate the Platform, remember your preferences, detect fraud, and analyse usage patterns. The following categories of cookies are in use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, fraud detection signals, load balancing. These cookies are essential for the Platform to function and cannot be turned off. | No |
| Functional | Remembering your preferred language, display settings, and last-used payment method to personalise your experience on return visits. | Yes (account settings) |
| Analytics | Aggregated, anonymised data on page views, click paths, session duration, and device types — used to improve Platform performance and user experience. No individual member is identifiable from analytics data. | Yes (account settings) |
| Marketing / Retargeting | Where you have provided explicit consent, cookies may record your Platform interactions to deliver more relevant promotional communications via email or on-site notifications. sari4d does not use third-party advertising networks for off-site retargeting. | Yes (withdraw consent) |
Most web browsers allow you to control cookie behaviour through your browser settings, including blocking or deleting cookies. Please note that disabling strictly necessary cookies will prevent you from logging in to or using core Platform features. Detailed browser-specific instructions for managing cookies are available through your browser's help documentation.
sari4d retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
When the applicable retention period expires, sari4d will securely delete or anonymise the relevant personal data so that it can no longer be associated with any individual member.
As a member of sari4d, you hold the following rights in respect of your personal data. These rights may be exercised free of charge by submitting a written request to the Data Protection contact in Section 15. sari4d will respond to all valid requests within 30 calendar days.
You have the right to request a copy of all personal data sari4d holds about you, together with information about how it is being processed. This is commonly known as a Subject Access Request (SAR).
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update many contact and preference fields directly within your account settings without needing to contact support.
You may request that sari4d delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where there is no legitimate legal basis for continued processing. Note that sari4d may be required to retain certain data (financial records, KYC documents) beyond a deletion request in order to fulfil its legal obligations.
In certain circumstances — for example, while a data accuracy dispute is being resolved — you may request that sari4d restrict the processing of your personal data to storage only.
Where processing is based on consent or contract performance and is carried out by automated means, you may request that sari4d provide your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.
You have the right to object to processing carried out on the basis of legitimate interests, including profiling. You may also object at any time to the processing of your personal data for direct marketing purposes. Upon receipt of a valid marketing objection, we will cease all marketing communications immediately.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time via your account notification settings or by contacting support. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
sari4d implements a layered security architecture designed to protect member personal data from unauthorised access, accidental loss, disclosure, or destruction. Key measures include:
sari4d enforces a strict 21+ age policy across all Platform services. The Platform is not intended for use by individuals under 21 years of age, and sari4d does not knowingly collect personal data from minors.
Age is verified at the point of registration and may be re-verified at any stage during the account lifecycle through the KYC process. If sari4d discovers or reasonably suspects that a registered member is under 21, the account will be immediately suspended and the relevant personal data reviewed. Any balance accrued by an underage member will be returned to the originating payment source (minus any bonus funds, which will be voided), and the personal data will be securely deleted following the resolution of the matter.
Parents and guardians who become aware that a minor has registered on the Platform should contact sari4d support immediately so that the account can be identified and closed without delay.
The Platform integrates with a number of third-party service providers to deliver core functionality — including payment processors (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja), game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft), and infrastructure providers. Each of these providers has its own privacy policy governing its use of any data it independently receives.
sari4d enters into formal data processing agreements with all third-party providers who handle member personal data on the Platform's behalf. These agreements require providers to process data only for the specific purpose for which it was shared, to apply appropriate security measures, and to refrain from using member data for their own commercial purposes.
sari4d is not responsible for the privacy practices of any external website or service that you choose to navigate to independently from the Platform. This Privacy Policy applies solely to data collected and processed through the sari4d Platform at https://sari4d.ws.
sari4d reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, Platform functionality, or data processing practices. The "Effective Date" at the top of this page will be updated whenever a material change is made.
For material changes — those that significantly affect how we use your personal data or the rights available to you — sari4d will provide at least 14 days' advance notice via a prominent on-site notice and/or an email notification to your registered address. For minor or clarificatory updates, changes may take effect immediately upon publication without individual notification.
Your continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you object to any change, you should cease use of the Platform and contact support to initiate account closure before the revision takes effect.
The current version of this Privacy Policy is always available at https://sari4d.ws/privacy-policy. Prior versions may be requested by contacting the Data Protection contact below.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how sari4d processes your personal data, please contact us through the following channel:
Data Protection & Privacy Team
support@sari4d.ws
Live chat support is available 24 hours a day, 7 days a week. Indonesian-speaking agents are on duty throughout WIB (Western Indonesia Time, UTC+7) business hours. Email enquiries relating to data protection are typically acknowledged within 5 business days and resolved within 30 calendar days.
For matters related to responsible gaming and self-exclusion, please visit our dedicated Responsible Gaming page. For the full contractual terms governing your use of the Platform, please review our Terms & Conditions.
Beyond the legal language, here is what our privacy commitment means in practice for every member across Indonesia.
Every byte of data exchanged between your device and sari4d's servers is protected by industry-standard TLS/SSL encryption — the same level used by major international banks.
sari4d has a zero-tolerance policy on selling or commercially licensing member personal data to advertisers, data brokers, or any third-party marketing organisations. Your data is yours.
Our KYC process verifies every member's age and identity before full account activation. Accounts found to belong to individuals under 21 are suspended immediately and the data handled per our minor protection protocol.
Identity documents — including KTP scans and passport photos — are stored in encrypted, access-controlled environments and retained only for the minimum period required by applicable law.
Access, correct, export, or request deletion of your personal data at any time. sari4d responds to all verified data rights requests within 30 calendar days — no unnecessary delays, no run-around.
Promotional communications are fully opt-in. Withdraw your consent instantly from your account notification settings or by contacting support — and we will stop all marketing messages with immediate effect.
Your data is protected, your rights are respected, and our platform is built to be secure, fair, and transparent. Start exploring sari4d's full range of games and sports markets today.